Client Care
Shipping & Returns
Fast, reliable delivery across India and a fair, transparent returns policy — so ordering from Vdart is effortless.
Complimentary shipping
Free all-India delivery on orders over ₹25,000.
Clear timelines
Production in 3–5 weeks, then fast dispatch to your door.
Easy returns
Retail orders returnable within 30 days of delivery.
Quality assured
Every order passes in-house QC at each stage.
Delivery across India
We deliver anywhere in India, right to your door. Shipping is complimentary on orders over ₹25,000; below that, a flat, transparent shipping charge is shown at checkout or in your quote.
Once your order is dispatched, we share tracking details so you always know where your goods are.
Production & dispatch timelines
Bulk and custom orders typically take 3–5 weeks to produce, depending on quantity, fabric and decoration, followed by fast all-India dispatch. Your exact timeline is confirmed with your quote and begins once the sample and deposit are approved.
Returns & exchanges
Retail (ready-to-ship) products can be returned within 30 days of delivery in unused, original condition for a refund or exchange.
Bulk and custom-manufactured orders are made to your approved sample and specification, so they are not returnable for change of mind. However, any genuine quality or defect issue is resolved promptly — please contact us with photos and your order details.
How to start a return
Reach out through our Contact page with your order number and reason. Our team will guide you through the next steps and arrange a pickup or replacement where applicable.
Need help with an order?
Our team is here to help with shipping, tracking and returns.